Refund Policy

Last updated: 1/9/2026

Refund Eligibility

We offer refunds for subscription payments within 30 days of the initial purchase or renewal, provided that:

• The refund request is made within 30 days of payment
• The subscription has not been used extensively
• The request is made in good faith

How to Request a Refund

To request a refund, please contact us at billing@ontrackplan.app with your account email and the reason for the refund request.

Processing Time

Refunds are typically processed within 5-10 business days. The refund will be issued to the original payment method.

Lifetime Plans

Lifetime plan purchases are final and non-refundable, except in cases of technical issues that prevent access to the service.